As a user, you should know about your privacy with Journeyhoper, so kindly read and review our Privacy policy. Journeyhoper understands the importance of respecting one's privacy. We want to let you know that we totally value clarity, and all the methods and ways of data collection and usage are explained in our policy. So, give our privacy policy your precious time so you can learn about how we use your information. Take your time to review and read the policy carefully, and use or visit our website only after you agree to all the points that are mentioned in the privacy policy. However, if you disagree with how we use your information and data collection, you can stop using and visiting our website. If you have any queries or concerns regarding any point of our privacy policy or want to stop using our site, you can contact us or our representative, we are ready to help you out regarding our privacy policy.
In order to fulfil your purchases, booking and other requirements, we gather your personal information. The data that we gather is:
Individual Details: Full Name, Age, Birthday, and Gender
Contact Details: Phone number, email address, correspondence contact details, billing address, communication preferences, and your contacts—only those with permission can access them.
Account Information: password, username, account setting, and login credentials.
Social Media Information: The data we obtained from your social media with your authorised access. Content data, such as suggestions for destinations, photos, videos, and the reviewed data.
Financial Data: Bank account details, credit or debit card details.
The personal information is what you give while making a reservation or what we gather using surveys or other means. However, we also collect some automatically gathered data on your device, such as browsing behaviour and usage patterns, while you visit our website. We also collect information regarding the IP addresses, browser forms, and the pages you view and visit. We gather all this data in order to provide you with a personalised user experience on our website; it will finally allow us to earn your trust.
While you access our website, our third-party partners also use your personal information via our website. You have to realise that all of this is meant to satisfy your browsing experience.
We also keep track of how you used our services, such as the route you took to reach our website, the pages you browsed while you were on our website, how you used our services as you exited our website, the links you clicked on, the videos or other content you viewed, how often you opened email messages, how you used the chat function on our website, and how and where you moved your mouse and scrolled while you were browsing.
We use the information to let people and our users know about the deals and discounts our website is offering. Your personal information is shared with various service partners so that we can make your trip and ride hassle-free while making the purchase.
We collect a lot of personal data from you, some of which you might be aware of, but some others are hidden or technical that you could fail to understand even after reading our privacy policy. We thus give you options regarding the personal information you provide us.
You can disable browser or mobile cookie settings. Your device will warn you about cookies. Refusing cookies may make some features of our website or app unavailable. So, if you want all the features, you need to accept these cookies for the website to work better.
You can opt not to share your personal information with non-agent third parties for promotional reasons by emailing or unsubscribing to their emails and other promotional materials.
If you are against us using the information we gather or want to serve ads based on our advertisers' target audience tastes, you can email us or unsubscribe. To use this, you must accept the browser cookies on the website or phone.
There may be links from other parties on our website. We are aware that they're on our site, but we're not responsible for their site and materials. Also, we're not in charge of how they handle the private data.
This privacy policy page is only regarding JourneyHoper. It doesn't cover any other websites that are linked to ours. If you visit any of the third-party sites linked to our site, kindly read their privacy policies thoroughly before you make any purchase with them.
However, if you use any of the third-party websites linked to our site, we will not be responsible for any losses or damages you or your data may experience. If you click on the third-party links on our site, you do that at your own risk and are responsible for everything that happens after that.
Kids younger than 14 years old are prohibited from using our services and website. Journeyhoper does not collect personal information from kids of or under the age of 14. If something like this occurs, kindly let us know, and we'll take care of it.
However, some of the airlines we work with may let children fly without an adult. While this is possible, there are strict rules that need to be followed. We make sure to get full approval from the parents or guardians of unaccompanied minors.
We try to make sure that our service providers pay attention to children who are travelling alone. To give the best service, we make sure to obtain the necessary details from parents or guardians of unaccompanied minors, such as their medical history, present health, a destination address, the reason for traveling alone, and many more to make sure that the minros reach their destination safely.
We own our website and have all rights to edit, delete, or change anything related to our website. We update our privacy policy for legal, and business reasons. When required, we notify our users of Privacy Policy page changes.
However, we are not required to notify you of any Privacy Policy page adjustments. When you are booking or making purchases on our website, please read our privacy and conditions. Your sole responsibility is to go through our privacy policy and terms to avoid any issues. Continued use of our website indicates that you are agreeing to our privacy policy. Kindly do not use our services if you do not agree to our privacy policy.
If you have any query, you can always reach out to us through email (support@journeyhoper.com) we are happy to assist you anytime.