FAQs

JourneyHoper collaborates with many airlines locally and globally to provide a variety of flights. The available choices are determined by the specific route you intend to use, depending upon the days on which the travel will be carried out.

Certainly, most flights can be booked before they are due. Remember, if you wish to make changes, you will be able to do so depending on availability while checking in.

The solution depends on what the airline’s cancellation policy stipulates. In some cases, alterations or cancellations can be made at a fee by various airlines while others will not allow any changes or cancellations after a ticket has been paid for. You can visit the airline’s site for this particular flight cancellation policy alternatively just give them a call.

To reserve a room in a hotel, click on the hotels section, key in where and when you would like to travel then press “search”. From there go ahead and familiarize yourself with all available options before settling for the one that fits all your preferences and taste. Complete the necessary details to finish the booking procedure.

JourneyHoper usually lists their charges per day or room unless indicated otherwise. Possible examples include taxes and fees.

The things that you will get may surprise you based on the kind of hotel where you are and the room. Many say that Wi-Fi, air conditioning, TV sets, and private bathrooms are among those basic amenities desired by many when they are on the move. You can check for the list self-contained in your room on the hotel’s website.

How we refund customers varies according to the service they book. Before you book, you have to look into specific cancellation policies and refunds. These are regional aspects that require your absolute attention when registering. Seek assistance from our customer care personnel in case there is still something you do not understand.

The hotel's check-in and check-out times will vary depending on the hotel. An individual often checks into their accommodation past 3 pm and out of it no later than 11 a.m. in almost all cases. You should primarily look for information on those hours when you stay at a hotel there.

Certainly, once you have completed booking your account with Journey Hopper, you will be able to find your itinerary there. It is going to contain among others the details of your flight, the hotel bookings, and all other services that you may have contracted for.

You may manage your itinerary by logging into your account at JourneyHoper. You could either change this online relying upon the regulations of a particular air carrier or hotel or contact our customer service.

Please visit your booking details on the JourneyHoper account and cancel your reservation. We are kindly requesting you to check the respective cancellation terms so that you can know about charges that might be applied during this process.

Upon completion of your reservation, an electronic mail will be sent to you showing all the booking information and a certain reference number. Alternatively, once you’ve signed in to your account you can take a look at your e-ticket and probably get a printout of it.

Remember to check the particular documents needed for your destination. Make sure to see our travel advisories for the newest information, and don’t forget to bring along a valid government-issued photo ID, and passport, along with any necessary visas.

At any time, you fail to catch your flight, finding the airline will be necessary so that your flight can be modified. It may cost you some money in case you decide to change your flight.